Terms and Conditions of Use

1. Introductory notions. Applicability. Amendments and Updates.

1.1. These Terms and Conditions (hereinafter referred to as “Terms and Conditions”, “T&C”, “Terms of Use Policy” or “Policy”) establish the principles and rules applied and practiced by S.C. Codelyth Solutions S.R.L. (hereinafter referred to, in the interest and context of this document, as the Owner) for the use of the website intended for the promotion and customization of its own products/services.

1.2. The “Terms and Conditions” constitute the legal agreement between you and the Owner regarding the use of the Website. Creating a user account within the website or continuing to use the website represents your agreement with the applicability of this Policy.

1.3. The Terms and Conditions may be modified at any time, without prior notice. Amendments and information regarding their validity will be updated constantly, in order to inform users. Therefore, users must regularly refer to this policy to check the content in force.

2. Definitions of the terms used

• Website – the web interface accessible at the following address: https://dottrim.com
• User Account – a personalized electronic record created for the purpose of using the functions and benefits offered on the website. User access to the account is ensured by a unique identifier (username/login) and a password.
• Visitor – any person who accesses the Website.
• User – any person who uses the Website and creates a user account.
• Content – all information on the Website that may be visited, viewed, or otherwise accessed using electronic equipment.
• Document – this Terms of Use Policy regarding the terms and conditions of Website usage, also referred to as “Terms and Conditions”, “T&C”, or “Policy”.
• Website Owner / Holder – S.C. Codelyth Solutions S.R.L., with registered office in Câmpia Turzii, Aleea Castanilor Street, no. 1, apt. 1, Cluj County, registered with the Trade Register under no. J2024042140003, VAT/CUI 50901470, phone +40 740 172 335, email liscanrares@gmail.com, bank account RO67BTRLRONCRT0CV6075401, opened with Banca Transilvania.
• Personal data processing – see the Personal Data Processing Policy.
• Services / Products – the DotTrim Desktop Application.

3. Confidentiality and intellectual property

3.1. The Owner shall maintain the confidentiality of any information you provide. Disclosure of the information provided may occur only under restrictive conditions and in compliance with legal requirements. The processing and/or disclosure of personal data is carried out only under the special conditions provided by applicable legislation and the Personal Data Processing Policy.

3.2. The User / Visitor is obliged not to copy, modify, disassemble, or decompile any material, service, or concept presented on the Website, except where this has been previously accepted in writing by the Website Owner. The User / Visitor undertakes to communicate in writing any disclosure of information of this nature that they become aware of.

3.3. The text of this Policy and the entire content of the Website are protected by intellectual property rights regulations, and any unauthorized copying, use, or reproduction of its content is prohibited.

3.4. The Website content, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Website, is the exclusive property of the Owner, who reserves all rights obtained directly or indirectly in this respect.

3.5. The User / Visitor is not permitted to copy, distribute, publish, transfer to third parties, modify, alter, use, or sell materials created by reproducing, modifying, or displaying the Content, except with the express written consent of the Owner.

3.6. Any content to which the User has or obtains access by any means is subject to this Document.

4. Protection of personal data

4.1. We make every effort to guarantee the security of personal data. For a better understanding of the measures undertaken in this regard, as well as to be informed about your rights and obligations and those of the Owner, please consult the Personal Data Processing Policy and the Cookies Policy.

5. Limitation of liability

5.1. The Website is a presentation website. We do not sell any products or services through it; therefore, any information presented on the Website does not represent offers, promises, or commitments of a legal, contractual, or commercial nature. In order to enter into a contractual relationship with us, please contact us at: contact@dottrim.com.

5.2. The User / Visitor uses the Website at their own risk. Under no circumstances shall the Owner be liable for direct or indirect damages and, in particular, for material or moral damages, present or future, loss of data or programs, or financial or commercial losses resulting from access to, use of, or defective functioning of the Website.

5.3. The information presented on the Website is provided for informational purposes only and does not constitute an offer to contract products and/or services presented on the Website.

6. Delivery of digital services

The products and services offered by DotTrim are digital goods and content delivered exclusively electronically.

After payment completion, access to the application, license, or subscription is provided instantly through:

• automatic activation of the user account;
• sending of a confirmation email;
• downloading the application and logging in with user credentials.

There is no physical or courier delivery. The provision of digital content begins immediately after payment confirmation, and the user declares that they agree to the commencement of contract execution before the expiration of the legal withdrawal period.

7. Return, trial, and cancellation policy

7.1. The digital services and products offered by DotTrim (desktop application, licenses, subscriptions, auxiliary services) are delivered electronically and fall under the category of digital content supplied to the consumer immediately, based on their consent to begin contract execution before the expiration of the withdrawal period.

7.2. According to Art. 16 letter m of Government Emergency Ordinance no. 34/2014, the 14-day right of withdrawal does not apply to contracts for the supply of digital content not delivered on a tangible medium, if performance has begun with the consumer’s prior express consent and after confirmation that they have acknowledged the loss of the right of withdrawal.

7.3. By purchasing a DotTrim subscription, the user expressly agrees:

• 7.3.1. that the provision of the service begins immediately after payment completion;
• 7.3.2. that they lose the legal right of withdrawal once they download the application and use it.

For this reason, returns are not accepted for already activated subscriptions or periods already used.

7.4. Trial period

DotTrim may offer, where applicable, free or discounted trial periods. During these periods, the user may evaluate the application’s functionality without further obligations.

If the user does not wish to continue the service after the trial period, they must cancel the subscription before the billing date. In the absence of cancellation, explicit consent for continuation of the subscription will be assumed.

7.5. Subscription cancellation

The user may cancel the subscription at any time from their DotTrim account. Cancellation stops future renewals but does not generate a refund for amounts already paid, in accordance with legislation regarding immediately supplied digital content.

7.6. Non-functional services or defects

If the service does not function as described, the user has the right to request remediation of technical issues, assistance for correct use of the application, and in justified cases, proportional compensation.

For such requests, the user must submit evidence (screenshots, detailed description of the issue, logs – if applicable) to the official DotTrim email address within a maximum of 48 hours from the occurrence of the issue.